Elevating Your Shopping Experience
At our online store, we’re firm believers in honesty as the cornerstone of a great shopping experience. We’re proud to offer you a store policy that’s characterized by its generosity, fairness, and transparency. Please take a moment to explore the details below to understand how we handle shipping, exchanges, and the safeguarding of your personal information. If you have any questions, please don’t hesitate to reach out to us.
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SHIPPING AND DELIVERY
What You Should Know
Your orders are dispatched directly from our warehouse. Given the tremendous demand for our products, we endeavor to process and ship all orders promptly. The exact processing time may vary, typically occurring either on the same day or within 7 business days, depending on your location and the availability of the swiftest delivery service.
The estimated delivery window generally falls between 1 to 4 weeks.
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RETURNS AND REFUNDS
How It Operates
We’re committed to ensuring your satisfaction with our products. To that end, we provide a 20-day return policy, affording you a comfortable timeframe to request a return from the date you receive your item.
For your return to be eligible, your item must remain in its original condition, including being unworn or unused, complete with all tags, and in its original packaging. Additionally, you will be required to provide the receipt or proof of purchase.
To initiate a return, please reach out to us at support@f1jackets.com. Upon acceptance of your return request, we’ll supply you with a return shipping label, along with comprehensive instructions detailing where and how to dispatch your package. We kindly remind you that items sent back to us without prior return authorization will not be accepted.
For any queries related to returns, feel free to contact us at support@f1jackets.com.
It’s essential to note that we exclusively entertain refund requests arising from damaged or defective merchandise. Regrettably, we cannot accommodate refunds for orders once they have been successfully fulfilled. Please be aware that we are a small enterprise, and as such, we are unable to issue refunds to customers who opt to cancel their order after shipment.
Please be advised that we do not accept returns for items purchased on sale or for size alterations.
Thank you for choosing us for your shopping needs, and we’re here to ensure your experience is nothing short of exceptional.
